Agility and system documentation in large-scale enterprise system projects: a knowledge management perspective

(چکیده مقاله) :
Abstract :

The growth of the agile approach usage comes with a deemphasis on formal documentation (explicit knowledge) and an increased
reliance on personal interactions (tacit knowledge) for knowledge transfer. However, the sharing of tacit knowledge poses
challenges. The agile approach is prone to knowledge hoarding, as well as knowledge loss from employee turnover and
reassignment during periods of significant organizational changes. This study proposes a model that frames documentation and
personal interactions as co-agents of system knowledge transfer. We report the preliminary confirmation of crucial antecedents
along the dimensions of codification and personalization strategies to support our model. We present a set of findings on current
practices, as well as a set of knowledge-sharing issues on system documentation based on three main categories. The first category
incorporates system development approaches applied in large-scale enterprise systems projects. The second and the third categories
comprise eight knowledge management themes, classified into the dimensions of personalization and codification for knowledge
sharing and document practices. Finally, we put forward five propositions based on our findings

(توضیحات تکمیلی) :

(توضیحات تکمیلی) :
Description :

مقاله ISI انگلیسی اصلی
سال انتشار: 2021
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تعداد صفحات فایل ISI انگلیسی اصلی: 8 صفحه

Authors / Descriptions(نویسندگان/توضیحات): مقاله ISI سال انتشار: 2021 / نویسندگان: Makoto Nakayamaa, Eli Hustadb,*, Norma Sutcliffe
Sent date(تاریخ ارسال) : 1400/01/12  |   4/1/2021
Number of visits(تعداد بازدید): 405
Key words (کلمات کلیدی): Agile system implementation; system documentation; system knowledge; tacit knowledge; explicit knowledge; knowledge sharing
Number of pages(تعداد صفحات) : 8
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